Insurance Recovery services
National Collection Services provides specialised insurance recovery services tailored to the needs of insurance organisations across Australia. Our experienced team understands the complexities involved in 3rd party recoveries, uninsured recoveries and broader insurance-related debt, as well as the regulatory framework that governs the industry.
Adhering to GICOP is part of our DNA — it shapes how we communicate, engage and resolve every matter. Our processes ensure ethical, compliant and transparent interactions across all recovery activities.
Insurance recoveries require precision, consistency and a respectful approach that protects relationships while delivering strong financial outcomes. Our highly trained team applies proven strategies that maximise recovery results without compromising your brand or customer experience.
Every insurer operates differently, which is why we tailor our approach to align with your policies, workflows and objectives. This ensures seamless integration with your operations and supports your organisation’s reputation at every stage of the recovery cycle.
Using advanced technologies and structured methodologies, we manage and track recoveries in real time — providing up-to-date communication and full transparency throughout the process.
At NCS, our recovery approach is firm, professional and diplomatic, focused on achieving positive outcomes through best-practice communication.
By partnering with National Collection Services, insurers can focus on their core business, client service and operational priorities — confident that their recovery portfolio is being managed expertly and ethically.
Connect with us today to learn more about our specialist insurance recovery solutions.
