Award Winning Debt Collection Agency
- 2025 QLD Young Credit Professional Finalist of the Year
- 2022 QLD Collection Agent of the Year
- 2022 VIC/Tas Collection Agent of the Year
- 2021 QLD Collection Agent of the Year Finalist
- 2021 VIC/Tas Collection Agent of the Year Finalist
- 2020 QLD Collection Agent of the Year Finalist
- 2020 VIC/Tas Collection Agent of the Year Finalist
National Collection Services is Your Dedicated Partner in Debt Collection
National Collection Services, taking the pain out of debt recovery.
We know that having that difficult conversation with your trusted clients is hard. Thankfully, we’re here to help. Think of us an extension of your business – one that keeps the conversation professional and at arms length, so you can get on with the job of growing your business.
What Makes Us Better?
Proven Experience and Strong Outcome
With decades of specialised industry knowledge, NCS delivers reliable, strategic recovery solutions designed to maximise your returns while protecting your commercial relationships. Our performance record reflects our expertise, dedication, and the trust long-standing clients place in us.
Genuine, Personalised Service
As a business-to-business recovery specialist, we take the time to understand your operations, your clients, and your challenges. Our account managers and collectors provide customised, relationship-driven support tailored to your goals and the way your business works.
Award Winning Excellence
We’re a recovery partner you can trust. NCS is proud to have been recognised by the Australian Institute of Credit Management with awards spanning from 2008 to 2025 — a testament to our consistent performance and commitment to professionalism within the credit industry.
Uncompromising Data Security
Your data is protected through industry-leading security frameworks. NCS aligns with ISO 27001 and the Australian Cyber Security Centre’s Essential Eight, supported by strict access controls, onshore hosting, continuous monitoring, and robust security practices to safeguard your information.
Industries We Help With
National Collection Services offers specialised insurance recovery services designed to meet the unique needs of insurance companies across Australia.
National Collection Services is dedicated to providing recovery solutions specifically designed for the needs of local and state government entities.
Commercial enterprises choose National Collection Services for debt recovery, confident in our expertise and understanding of industry-specific regulations.
Body Corporate and Strata companies choose National Collection Services for debt recovery action on a variety of portfolios safe in the knowledge that we understand the specific legislation that governs this specialised and dynamic industry.
National Collection Services acts as an ‘extension’ of your internal credit department. A partnership with focus being placed on the associated levels of engagement, support, communication and goals of your organisation’s goals to foster long-term working relationships.
Primary, Secondary and Tertiary educational institutions across Australia have trusted National Collection Services with the sensitive nature of collecting overdue school fees given our years of experience and strict compliance policies.