Automating statement generation and sending payment notification to customers is a great way to take some burden off the shoulders of debt collection agents. These auto-generated payment messages can be sent across to borrowers through SMS or mail. Automated reminder systems can send thousands of customised, personalised messages via a customers’ favourite communication channel. Not only does this kind of automation easier at the lending headquarters with minimal paperwork and manual tracking but also saves borrowers a trip or two to make payments physically.
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